Thousands filing complaints against insurance companies over missing Ida payments

It’s been four-and-a-half months since Hurricane Ida hit, and there are still families waiting on insurance payments to fix their homes.

And now, more and more victims are turning to the state insurance department for help, or asking an attorney to speed up the process.

Kamri Butler says her Algiers home looks the exact same as the morning after Hurricane Ida hit. There is structural damage on the outside. The shed in the yard had to be demolished. Inside, floors are gone, walls are damaged and sheetrock and insulation fall from a hole in roof.

MORE: https://www.wwltv.com/article/news/local/orleans/hurricane-ida-louisiana-insurance-laws-missing-payments/289-e1b85460-0d05-4e57-b5d8-3d472683ca3d